Before use, please follow these instructions:

🚫 Conduct a skin adaptability test before using the instrument for the first time to ensure safety and prevent skin abnormalities.
🚫 Do not use this product under the following conditions:
Patients with heart disease, diabetes, or high blood pressure.
People with facial nerve disorders .Persons who have undergone facial surgeries involving implants.
Individuals with skin diseases, atopic dermatitis, or allergies.
Growing children and individuals who cannot express themselves.
Pregnant individuals or those who may be pregnant.
Individuals who have undergone eye surgeries (please consult a doctor if you have had LASIK surgery).

We offer international delivery for the majority of products on our site, meaning you can send your order to 130 countries around the world, including North America, Australia, and China.

Free delivery time: 3-10 working days

To see the updated delivery information, simply select your country from the dropdown menu at the bottom of the shopping basket page.

Please note that  import duties and taxes may be levied once your order reaches your country. Charges and customs holding times may vary depending on the value of the package and the final destination address. We try our best to keep charges as low as possible, however, we are unable to control or predict the final charges. If you need to pay import duties and taxes, the courier will contact you for more information ahead of delivery.

Wherever possible we aim to ship all US orders from our US warehouse where this is not possible some items may face delivery delays 
 If you have any further questions, please contact our customer service team at service@myernk.com.

Important Notice Regarding Product Packaging & Specifications

Product Updates & Packaging Variations
Manufacturers may update or modify product packaging, designs, or included accessories without prior notice. We guarantee that all products sold are 100% genuine, but we cannot guarantee specific packaging versions. Differences in packaging or minor design changes are not valid reasons for returns or refunds.

Language of Packaging & Manuals
Product packaging and instruction manuals may vary by region and are subject to the manufacturer’s distribution standards. We do not accept requests for specific languages, nor can we guarantee the inclusion of a particular language. Returns or refunds will not be accepted solely due to packaging or manual language preferences.

Accuracy of Product Information
While we strive to provide accurate product details, manufacturers may update ingredients, specifications, or labels. Always refer to the physical product’s packaging for the most current information. For health-related products, consult a licensed professional before use.

By purchasing, you acknowledge and agree to these terms. For further questions, contact the us.